Delivery Policy
1. Delivery times
We aim to process and dispatch orders as quickly as possible. Delivery times depend on product availability and the delivery method chosen.
2. Delivery charges
Delivery costs depend on the delivery address and delivery method chosen. The exact price will be indicated at the time of payment.
3. Delivery methods
We offer various delivery methods, including standard delivery, express delivery and pick-up at the location of your choice. You can choose the appropriate delivery method during the order process.
4. Delivery address
It is your responsibility to indicate the correct delivery address when placing your order. We are not responsible for delivery errors resulting from incorrect or incomplete delivery information.
5. Acceptance of delivery
It is your responsibility to be present to accept delivery at the specified time. If you are not available, it may be necessary to arrange a new delivery or collection.
6. Delays or errors
We do our best to ensure that your orders are delivered on time and in good condition. In the event of a delay or error in delivery, we will inform you immediately and endeavour to resolve the problem.
7. How to contact us
If you have any questions or concerns regarding delivery, please do not hesitate to contact us at info@my-lunexa.com .
We aim to process and dispatch orders as quickly as possible. Delivery times depend on product availability and the delivery method chosen.
2. Delivery charges
Delivery costs depend on the delivery address and delivery method chosen. The exact price will be indicated at the time of payment.
3. Delivery methods
We offer various delivery methods, including standard delivery, express delivery and pick-up at the location of your choice. You can choose the appropriate delivery method during the order process.
4. Delivery address
It is your responsibility to indicate the correct delivery address when placing your order. We are not responsible for delivery errors resulting from incorrect or incomplete delivery information.
5. Acceptance of delivery
It is your responsibility to be present to accept delivery at the specified time. If you are not available, it may be necessary to arrange a new delivery or collection.
6. Delays or errors
We do our best to ensure that your orders are delivered on time and in good condition. In the event of a delay or error in delivery, we will inform you immediately and endeavour to resolve the problem.
7. How to contact us
If you have any questions or concerns regarding delivery, please do not hesitate to contact us at info@my-lunexa.com .